Customer Rating:  
Summary: be very careful
Comment: I loved the TV itself. But It was delivered with missing parts that i had to attempt to get from the manufactuer. The seller was no help. I will not purchase electronics online again impossibe to tell if your getting new, used, refurbished or returned items and once you get it with missing parts you suffer as the buyer.
Customer Rating:
Summary: Very pleased
Comment: Shipping by TAF was prompt and within promised window, with evening delivery. Both the box and TV have hand grips. Pedestal assembly easy. TV weighs less than a CRT half its screen size! Actually fits a built-in space that seemed suitable for nothing bigger than a 37", until I carefully considered all the measurements.
Instructions in clear English (or you can learn equivalent Spanish and French). Assembled in Mexico, rather than China. Remote control is very well balanced. Buttons "fall right to hand," but are not designed for fat fingers. Frame has the shiny black finish of a grand piano.
The picture is beautiful compared to a standard analog tube, even before HD service. Text and scrollers are really sharp. No screen-lag in action scenes. Regular DVDs played on an upconverting player are smashing at 720p, and could hardly improve on a 1080i or 1080p TV (Blu-Ray discs would be a different matter). Anti-glare protection is somewhat effective. Three different wide-screen modes for use when viewing regular 4:3 shows (two of them make everyone look like big, ah, linemen).
Customer Rating:
Summary: Solid TV
Comment: I was given this TV as a gift - man, what a gift. It's a beautiful specimen. Not too huge, just a sleek, standard HDTV. I am not really blown away by the incredible picture - although it's crisp and much clearer than normal tv. It's great, don't get me wrong. But i'm not sure it's really improved my overall television viewing experience. But i digress - it's a great tv, picture is mighty fine, but i did have a really bad experience with the delivery. The folks that J&R hired to deliver the tv - Urban Express - did a crap job. I was supposed to get the white glove service - where they delivery the tv and also hook up to your cable and install the tv, etc - but instead, got something quite different. The 2 guys come in, they take the tv out of the cardboard box, attach the base, and place the tv on my tv stand. As they start to leave, i ask them if they can help me hook up/connect the TV and make sure the HD portion works to maximum effectiveness (because this was the service we paid extra for - delivery and white glove service). Well, long story short, they said sorry, can't help you, that will be an extra $168 or something. I quizically say ok, well thanks but no thanks, and they take off. So - idiot that i am - i spend 25 minutes trying to set up the damn tv, with no luck, and then lo and behold the guys come back to apologize and say they were really responsible for setting up and connecting the tv. They come back inside, futz around for 10 minutes, and proclaim "sorry - we don't know how to set this up." They say they have to get a "specialist" to help. 1 hour later, they're back with the new guy, who takes 30 seconds to get everything up and running. So the delivery guys really sucked in my opinion. Ha - all good now!
Customer Rating:
Summary: Horrible Experience
Comment: I bought this TV from adorama through amazon. After connecting to power outlet, I watched this TV only for 10 minutes. After that, it turned off automatically. I tried connecting to different power outlets and it doesn't work. Once, it turns off, the remote also doesn't work. I requested for an exchange/return to adorama and they said they cannot take it back because of their return policies. So, I called panasonic customer care, and since they couldn't help me in fixing through phone, they sent their authorized dealers (Advanced Electronic)to pick up the TV to fix it.
They came and took the TV by Oct. 20, and still now they have not fixed it. I tried calling them several times and they are not picking up the phone, and I called panasonic customer care center to get the status. Even they couldn't help me for last two weeks. It's been around a month, I bought this TV and not even watched it for 10 minutes. I will not suggest this TV to anyone. It's horrible experience.
Customer Rating:
Summary: First HDTV?
Comment: If you're purchasing (or thinking about purchasing) this TV, chances are, this is your first venture into the wonderful world of HDTV's. This was the case with me. I'll keep it short. I got this tv for around 765, shipping included. This TV was SO worth it. I haven't regretted the purchase for 1 moment. The black levels are deep, the colors are vibrant, and there are no false contours that I have been able to perceive. All things I was worried about before the purchase. I could not tell you the difference between a 1080 and 720 on the 42" screen. The picture is impeccable. If you have the money and are wondering if the purchase is worth it, just know that this TV completely satisfied my needs. And if you're new to the HDTV world, it will satisfy yours, too. (Just do it... )
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